Accessibility
Using our website
We want everyone to find what they need here
We're working to make themartha.com welcoming and straightforward for as many people as possible. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and we'll keep improving as we update the site.
If something on the site is hard to read, navigate, or use, tell us what happened — by phone, email, or the form below — and we'll do our best to help.
On this site
A few things we've built in
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Keyboard-friendly navigation
Most links, menus, and forms on themartha.com can be reached and used with a keyboard alone.
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Skip links
Every page includes skip links at the top so you can jump straight to the main content or the footer.
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Photo descriptions
Images on the site include alt text, and we're continuing to improve descriptions on older photos and galleries.
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Clear inquiry forms
Our contact, careers, and accessibility feedback forms use visible labels and mark required fields.
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Layouts that adapt
Pages are designed to read comfortably on phones, tablets, and desktops.
What we don't control
Parts of our site link out to tools run by other companies. Those experiences may not work the same way as themartha.com itself.
Room reservations go through WebRezPro at secure.webrez.com and open in a new window. Spa appointments use SpaTime at na.spatime.com. The Little Shop lives at shopthemartha.com. We also link to PDF menus, embedded maps, and social or ticketing sites for events.
Some pages and photos are still being refreshed. If you spot something that's hard to use, we'd genuinely like to know.
Need help booking a room or spa visit? Call us at (276) 628-3161 and we'll walk you through it.
Learn more about web accessibility
Tips for your device and browser
Handy settings you can try on your own
Windows and Mac both include screen readers you can turn on without installing anything extra.
Windows
Press Windows + Ctrl + Enter to start Narrator, or open Settings → Accessibility → Narrator. Windows Narrator guide
macOS
Press Command + F5 to turn VoiceOver on or off, or open System Settings → Accessibility → VoiceOver. VoiceOver User Guide
You can zoom in for a single visit or set a larger default size in your browser preferences.
Quick shortcuts
Press Ctrl + + (plus) to zoom in, Ctrl + − (minus) to zoom out, and Ctrl + 0 (zero) to reset. On macOS, use Command instead of Ctrl.
Safari
Open Safari → Settings → Advanced and adjust the minimum font size under Accessibility.
Chrome & Edge
Open browser Settings → Appearance and adjust default font size or page zoom.
Firefox
Open Settings → General → Language and Appearance to change default font size and zoom.
When enlarging text in the browser isn't enough, your computer can zoom everything on screen.
Windows
Press Windows + Plus (+) to open Magnifier, or go to Settings → Accessibility → Magnifier. Windows Magnifier help
macOS
Open System Settings → Accessibility → Zoom to enable keyboard shortcuts or trackpad gestures.
Your device can apply high-contrast themes or color filters that override how pages look.
Windows
Open Settings → Accessibility → Contrast themes or Color filters to apply high-contrast display options.
macOS
Open System Settings → Accessibility → Display to adjust contrast, reduce transparency, or invert colors.
Browser extensions
Chrome, Firefox, and Edge offer extensions that can restyle pages to suit your preferences.
Windows
Open Settings → Accessibility → Mouse pointer and touch to change pointer size and color.
macOS
Open System Settings → Accessibility → Pointer to adjust pointer size and outline.
These shortcuts work in most modern browsers, including on themartha.com.
| Task | Keys |
|---|---|
| Move forward through links, buttons, and fields | Tab |
| Move backward | Shift + Tab |
| Activate a link or button | Enter |
| Press a button or toggle a checkbox | Spacebar |
| Move between radio buttons or tabs in a group | Arrow keys |
| Open a native form menu (such as a select dropdown) | Alt + Down arrow |
| Jump to the top of the page | Home |
| Jump to the bottom of the page | End |
| Reload the page | F5 or Cmd + R |
Tell us what happened
We'll get back to you
Share the page you were on, what you were trying to do, and any assistive technology you use. Questions and suggestions are welcome too.